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Quality Management Foundations: Key Concepts and Techniques

qwerty22002

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2 MONTHS
2 2 MONTHS OF SERVICE
LEVEL 1 400 XP
  • Understand the concept of quality and its significance in cost management.
  • Learn to identify and meet customer needs and expectations effectively.
  • Gain insights into Lean Management principles and how they optimize processes to create customer value.
  • Understand the nature of processes and their different states.
  • Explore the concept of variability in processes and its implications.
  • Learn techniques for assessing process capability, stability, reliability, and validity to drive continuous improvement.
  • Identify and eliminate waste in processes to enhance efficiency and quality.
  • Manage risks effectively within the quality management framework.
  • Gain an introduction to auditing and quality assessment processes to ensure adherence to quality standards.
  • Explore the role of statistics in quality management and decision-making.
  • Learn about different levels of measurement and data analysis techniques.
  • Understand descriptive statistics such as mean, median, and mode, and measures of dispersion and variability.
  • Gain insights into sampling techniques for effective data collection and analysis in quality improvement efforts.
  • Learn strategies to identify, measure, and prioritize customer value.
  • Understand how to incorporate customer feedback into quality improvement initiatives.
  • Explore the core principles of Lean Management, including waste reduction, continuous improvement, and respect for people.
  • Learn practical techniques such as value stream mapping, 5S, and Kanban to streamline processes and enhance efficiency.
  • Explore techniques for identifying, assessing, and mitigating risks associated with quality management processes.
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