Locked out of Amazon Account

[flareclare100]

So I goofed. I ordered from Amazon using a giftcard that I bought through PayPal, made a new account, and redeemed it on there. I proceed to enter a fake cc number to get the prime trial and they lock me out of the account, and locked me out of my $38 balance! How can I fix this! I really need help, it would be very much appreciated! I will put the contents of the email below.

Hello,

There was a problem processing your order. You will not be able to access your account or place orders with us until we confirm your information.

You can help us resolve this issue by replying to this message with the billing name, address, and phone number registered to your card. Please reply from the email address registered to your Amazon.com account.

Once we have this information, we will reply within 12-24 hours.

If needed, update your information with the card issuer.

For your security, we restrict access to your billing details to a team of account specialists. Our Customer Service team cannot access these details or provide you with more information on this issue. They can only verify that we sent this request.

We ask that you not open new accounts as any order you place may be delayed, and your customer experience may be adversely affected.

Sincerely,

Amazon.com
http://www.amazon.com

Edited by Poot, 01 May 2017 - 11:42 PM.