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How to proceed with a refund at amazon

vuckxer

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I returned the product to amazon.de. I received that return mailing label from them. I followed the boxing procedure and it appears that The return shipment has been delivered.
What to do after 30 days? I need to chat with them that I haven't received the refund on my card?
What is the procedure ?
It is the first refund I am making and I will be grateful to those who know how.
 

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