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Does anybody else experience issues with Riot Support?

Patrick Star123

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2 MONTHS
2 2 MONTHS OF SERVICE
LEVEL 1 400 XP
You send in a ticket and in the overview it says that it has been updated like 5 minutes ago as an example. When I click to open the ticket, I don't see the newest message from Riot Support and that sometimes even goes up to 2 hours. Why?
 
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